Standard shipping is free for orders over USD 35 and costs USD 7 for orders under USD 35, with delivery in 7-15 days.
Express shipping costs USD 28 and delivers in 2-7 days.
**Delivery time might be subject to possible delays due to customs clearance. We do not take responsibility for any shipping delay.
How to track my order?
Most of our items are handmade to order and will ship within 1-3 weeks of when you place your order, often sooner! Once your order has shipped, you'll receive a confirmation email with a tracking number. If it’s been more than 3 weeks since you placed your order and you haven’t received it yet, please email us at info@verloom.com for assistance. Please allow extra processing time for the latest tracking status to be updated as local couriers may experience slight delays.
Click here and enter your tracking number to see the latest tracking information.
Wrong shipping address?
If the shipping address on your order is incorrect, please contact us at info@verloom.com within 24 hours.
If for any reason, a package is returned to us due to incorrect address, unclaimed, etc., the customer is subject to the additional shipping fee for the package to ship out again. Please make sure to enter the correct address before checking out your shopping cart.
If you need to change the shipping address after the package leaves our facility, there is a chance that we won’t be able to change the address. Customer is also responsible for any additional fee caused during the process.
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